Refunds & Exchanges

Probably the worst part of this whole designing thing slash running your own business is having an item returned because you (my awesome customer) isn't happy with it.  That being said, purchases will gladly be accepted on any full priced item for a refund or store credit subject to the following conditions:

•  items must be posted in the mail within 14 days of receiving your order.
•  items must be returned in original condition, unworn, unaltered, unwashed including tags. Please take care when trying on garments, as we cannot accept garments that show any signs of marks, hairs, makeup stains, odours, or the scent of perfume. Any garments that appear to have been worn, washed, or altered in any way will be refused and returned to you.

 Please note, we do not accept returns on Final Sale and Sample items.

 Should we identify unreasonable patterns of returns or purchase, or use of garments for the creation of content for personal or professional gains, we may restrict or refuse future orders.

 

EXCHANGES

Due to the limited nature of our pieces, we do not offer exchanges. If you would like a different size or alternative item, we recommend purchasing the new item and following the returns process for the original item.  If you do have questions about sizing, please email our team at info@apinia.com.au